Mining giant Rio Tinto has published the findings of an independent, external Progress Review on its efforts to implement sustained workplace cultural change across its global operations.
The review, conducted two years into a long-term cultural change program, reveals a mixed picture of progress and persistent challenges.
The review, led by former Australian Sex Discrimination Commissioner Elizabeth Broderick, found promising signs of improved culture, innovation, and performance.
However, it also highlighted that concerning behaviours continue to persist in some areas, requiring ongoing attention and effort to address effectively.
Rio Tinto Chief Executive Jakob Stausholm acknowledged the ongoing issues, stating: “People are still experiencing behaviours and attitudes in our company that are unacceptable and harmful.
“I am greatly troubled by this and sincerely apologise on behalf of our leadership team to anyone affected.”
Stausholm also expressed encouragement at the genuine efforts across the company to embrace change and make “Everyday Respect” a part of daily conversations.
The Progress Review found that the 26 recommendations outlined in the 2022 Everyday Respect Report have been largely implemented, with longer-term actions ongoing.
Approximately half of the survey respondents reported perceived improvements in relation to bullying (50 per cent), sexual harassment (47 per cent), and racism (46 per cent).
However, the study also revealed that harmful behaviours continue to occur in Rio Tinto’s workplaces.
Elizabeth Broderick commended Rio Tinto’s commitment to transparency and cultural change, stating: “Two years on, the progress is evident and there is an ongoing commitment to this work.
“I am not surprised to see some areas where results haven’t improved, this is a normal part of the cultural change process.”
The review process involved over 11,600 individual contributions, including a comprehensive online survey, listening sessions, and detailed written submissions.
Researchers conducted on-site visits to Rio Tinto operations globally to gain firsthand perspectives.
In response to the findings, Rio Tinto has outlined several key actions to accelerate change.
These include integrating ongoing listening processes, embedding a new performance management system, deepening leadership capabilities, driving improvements in workforce diversity, and accelerating cultural inclusion activities.
While the Progress Review indicates that Rio Tinto is making strides in its cultural change journey, it also underscores the need for sustained effort and focus to achieve the desired transformation.
As Stausholm emphasised: “My message today is that we will stay the course.”
